HAP Crew

Event operations for everyone who is not on a gate or a till — security, volunteers, medical, production, artist liaison.

Are you here to buy a ticket?

Then none of this is for you. Tickets are bought on this website and arrive by email — browse events or find yours under My Tickets. The HAP app for going to events is at hap.live/download. Everything on this page is a staff tool and asks for a join code you cannot get.

What it does

Coordinate organisers, security, volunteers, medical, production, artist teams and operations.

Android

Not available yet. HAP CheckIn already covers the gate; this is the rest of a crew’s day, and it is planned rather than released.

iPhone

Coming to the App Store. It goes live here the day Apple approves the listing.

Getting access

HAP Crew is useless without a join code, which an organiser issues per person from their console — one code, one handset. If you are staff and do not have one, ask whoever is running the event. If you are an organiser, the codes are in your dashboard under the team the app belongs to. Anything else — [email protected].

What each app stores on a phone, and for how long, is covered in the Privacy Policy.