What you can do with HAP
Discover
Find events and experiences around you.
Book
Buy and manage your tickets.
Enter
Keep your tickets ready for check-in at the gate.
Recharge
Add value to HAP Pay where supported.
Pay
Use HAP Pay across participating counters and experiences.
Explore
See schedules, artists, activities and event updates.
Navigate
Find stages, counters, food, washrooms and exits.
Friends
Stay connected with the people you came with.
Play
Join challenges and event activities.
Help
Use SOS and event assistance when you need it.
Daily Mode
Between events: discover what’s happening, follow experiences, connect with people and plan your next hangout.
Event Mode
When your event starts, HAP becomes your ticket, wallet, schedule, feed, map, friend finder and SOS — in one place.
Book less. Search less. Queue less. Miss less.
You can also book everything on the web — your ticket arrives by email either way.
Apps for event teams
Working an event rather than going to one? These are for gate, recharge and counter staff. Each asks for a join code from an organiser the first time it opens.
At the gate
HAP CheckIn
Scans tickets at the gate, keeps every gate in step over Bluetooth when the venue has no signal, and carries an emergency to whoever can answer it.
What it doesAt the recharge desk
HAP Recharge
Takes cash and card for tickets and wallet top-ups, and keeps a drawer that balances at the end of a shift.
What it doesAt the bar and the food stall
HAP Counter
Sells food, drink and merchandise against a wallet balance — the other half of HAP Recharge, and it never touches cash.
What it doesEverywhere else at the event
HAP Crew
Event operations for everyone who is not on a gate or a till — security, volunteers, medical, production, artist liaison.
Not available yet. HAP CheckIn already covers the gate; this is the rest of a crew’s day, and it is planned rather than released.
At a sponsor booth
HAP Partner
A scoped window for sponsors and exhibitors into the events they are attached to — booth, deliverables, staff passes and leads.
Designed, not built. Sponsors and exhibitors are handled by their organiser directly for now.